Our Help pages hopes to answer your questions. in case you cannot find the answer for what you are looking for, please contact us via our online customer support link.

You can also contact us directly at

Email	customerservice@giftbrand.com
Phone:	570-824-2601
Fax:	316-351-0237

Shipping Information

• We usually ship all our items within the Next Business Day, and we send out an email with the Tracking information upon shipment.
  You can also login anytime to your account and view the live progress of your order.
  In case there is any type of delay on your order, we will notify you immediately via phone or email.
  

Return, Cancellation & Warranty Information

• GiftBrand.com has a 100% 30 Day Money Back Guarantee, so you can rest assured when buying from us that you will be 100% satisfied with your purchase. If you are not completely satisified with your purchase within 30 days of receipt simply give us a call or send us an email and we'll gladly accept your return for a full refund or exchange.
  All our items are Brand New and come sealed with the origional Manfuacturer Packaging. In case you find the item to be demaged or defected, we'll expedite the process and schedule for a pickup so it can be immediately replaced with a new one.
  

Payment Method

• We accept all 4 major credit cards: Visa, MasterCard, Discover and American Express.
• We accept e-check via paypal accounts.
• We provide PayPal Express and Google Checkout as a payment option.
• Sales tax is charged for orders to the State of Pennsylvania.

• We accept Personal Checks and money orders. Orders will be shipped upon clearance of funds.
  Orders may be Faxed, Emailed, or you can call us at 570-824-2601 during our regular business hours.
  Please remember to include the exact item name and model number, as well as the specific color or option, along with the billing and shipping address and form of payment. Upon processesing your order you will be notified by email on the progress of the order.

GiftBrand.com Account
When you create your account with GiftBrand.com, your personal information will be stored to have a faster checkout process. You will have access to great features:

• Order History
  View your complete order history, and track your current order status.
• Personal Calendar
  Manage your personal event calendar, add important dates to be organized and set reminders so you don’t forget!
• Recently Visited Products
  Forgot what you are looking for, or where you saw it? Easily retrieve items you recently viewed.