I am very upset! I wrote giftbrand.com a email two weeks ago saying that I ordered the wrong bedding color for ny moses basket! I ordered blue when I ment to order pink. I asked in the email what your exchange policy is and I have yet to hear back. Now my sister's baby shower is on Saturday May, 11, and I do not have the right color bedding to go in the basket. I was so excited about this product and this company, but now I feel the oppposite very let down and I feel this company is not run very professionally. I even went to call the company since the phone number was listed on my bank statement and I reached a recording saying; that no one was answering the phone number at this time. And I would still really like to get the pink bedding and exchange it for the blue bedding that I have and is still in the box.
Thank you for your feedback,
This outfit is sooooo cute!! I actually bought it for the sweater (as I have a pair of Freddy Krueger edition Nikes that I wanted to wear with it), but the whole set is really cool! Sweater looks great on!
Purchased this set of luggage for our upcoming Military Re-assignment to Germany. Very impressed with the quality of the luggage. I ordered the Purple and the color is amazing! The photos do not do it justice. Customer service was smooth, shipment arrived very quickly.
you have too much competition to take your customer service so lightly.
Dealing with giftbrand was a pain to get information from customer service and I had to send repeated emails. they never answered some of my questions. I've ordered from you previously but I probably won't again. you have too much competition to take your customer service so lightly.
I have searched for a nice knitting bag for a long time and finally have found it!! This bag is not only gorgeous but, functional as well. I love how it opens wide so you can see every thing in it and sits on the floor or couch without falling over. I take it every where I go and and patiently waiting for the matching clutch that I just ordered to come. Great quality product and super fast shipping!
Great Bag! Everything fits and everything is findable. No more digging and no more dumping my bag.
Love the bag. It's a little bigger than I envisioned even though I had dimensions it's sometimes hard to picture the size. However, everything I need can now fit in this bad and I can locate what I need. The mini purse has been great for the few times I've left the house without the baby.
This is a good product. It is well-made and durable.
I am extremely happy with my purchase of the 3-piece luggage set. The product and price were excellent and the shipping was super fast. The overall experience was very positive. Thank you so very much.
Fast Shipping, Great Customer Service, Quality Products
My GiftBrand order went very smoothly and the items were shipped almost immediately! Before I knew it they were at our doorstep and I couldn't be happier with the service. There were other items I've purchased from different websites way before this one and I'm still waiting on their arrival. Items were in perfect condition - 5 star rating!
Wonderful construction set. My son really enjoys it!
Absolutely wonderful construction set. The pieces are great for my 2 year old, large enough for his hands to manipulate comfortably. Highly recommended for any parent looking to purchase a smart gift for their child.